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Rockstar outlines solutions and workarounds for some of the errors and problems players are running into.

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Update: Rockstar has released the first and second patches for GTA V, and they resolve a number of problems, including the Windows username and Windows Media Player issues outlined below.

Original Story:Grand Theft Auto V has, at long last, finally been released on PC, but some unfortunate gamers are encountering issues that are preventing them from being able to play. At least a few of those problems have workarounds, which we've outlined below.

How to Avoid Losing Your GTA Online Cars

If you've transferred your GTA Online progress from the Xbox 360 or PlayStation 3 versions, you may lose your saved cars if you haven't played since December 2013. Unfortunately, to prevent this from happening, Rockstar says you'll need to log in to your character on console before initiating a transfer on PC.

As explained by Rockstar:

• Enter GTA Online on your PS3 or Xbox 360. If you have not played in a long time, you will be prompted to accept a Title Update.
• Pause the game
• Scroll to the 'Online' tab
• Select the 'Leave GTA Online' option
• The game will not save on the latest Title Update, and your vehicles will now transfer properly to PC.

Once you leave GTA Online, an orange save icon will appear in the bottom right corner. Once that disappears, your progress will be saved, and you're free to initiate the transfer to PC. There's no indication that Rockstar will be able to offer a fix that doesn't involve first saving your progress on console.

If you already transferred your character and have lost vehicles, Rockstar suggests you submit a support request.

Windows Account Names

Your Windows account name could be to blame if the game hangs while downloading an update or is giving you errors like, 'The Rockstar update service is unavailable (code 1).' This is because Windows account names that contain characters other than a number (0-9) or letter (uppercase or lowercase A-Z) will prevent GTA V from being able to install and run properly. This has resulted in the bizarre situation of Rockstar's support site hosting a list entitled, 'Supported Characters At Launch for Windows Usernames for GTAV PC.'

Rockstar is already working on a fix for this issue. In the meantime, you can deal with it by creating a new user account with administrator privileges and a name that consists only of the aforementioned characters. Unfortunately, simply renaming your account won't suffice if you already have an unsupported character in your name.

There's not yet any word on when the fix will be released, but Rockstar's support page will be updated with details when they are available, as well as with instructions on how to transfer your progress from a temporary Windows account to your permanent one.

Unable to Detect Windows Media Player

If you don't have Windows Media Player installed on your computer, you're likely running into an error during GTA V's installation that reads, 'Unable to detect Windows Media Player on your system. Please install Windows Media Player, then retry the installation.'

You can install it by following these instructions, courtesy of Rockstar:

1. Open the Control Panel
2. Click 'Programs'
3. Click 'Turn Windows Features On or Off'
4. In the resulting popup, make sure 'Windows Media Player' is checked under the 'Media Features' folder
5. Click 'OK' and wait for Windows Media Player to install

Rockstar Social Club

Another problem brought to light by Rockstar's support site involves Rockstar Social Club. There are multiple error codes produced by the same issue, including the following:

• 'Social Club failed to initialize.'
• 'Social Club failed to load due to an incomplete installation. Please exit the game and re-install the latest version of the Social Club.'
• 'A newer version of Social Club is required. The updater may have failed. Please exit the game and install the latest version of the Social Club.'

If you're receiving any of these, your best bet is to manually reinstall Social Club from right here. It's recommended that you ensure GTA V is not running when you do so--check to make sure that GTA5.exe, PlayGTAV.exe, and GTAVLauncher.exe aren't running in the task manager--and that you have administrator privileges.

Should that not fix the problem, Rockstar outlines some additional steps you can follow:

• Verify the Steam Cache (Steam version only):
  • Load Steam.
  • From the Library section, right-click on the game and select Properties from the menu.
  • Select the Local files tab and click the Verify integrity of game cache... button.
  • Steam will verify the game's files - this process may take several minutes.
• Run GTAV as an Administrator
  • Go to the install directory for GTAV PC
  • Right click 'PlayGTAV.exe'
  • Click 'Run as Administrator'
• Verify that you have the latest version of DirectX and Visual C++. The latest versions can be downloaded from here.
• If you are stuck loading, auto-signin may have failed. Press the Home key and see if you can log in manually.
• Temporarily disable antivirus/security, then uninstall if disabling does not work as a test. Be sure to reinstall and re-enable your antivirus after the test.
• Make sure that Social Club is installed to the correct directory (by default, this is: Program FilesRockstar GamesSocial Club)

Filed under:

Grand Theft Auto V

PC

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GTA V for PC is been released and it's time to tackle the issues with GTA V PC installation to get it working. If you don't face any issue then you are lucky enough and should share your experience and installation process in a comment section below to help out others.

Most of the issues on PC installation occurs due to incompatible PC specifications against the minimum or recommended System Requirements of a Game. In case of GTA V, first verify if you have a compatible PC to run it (Please don't feel offended)

GTA V PC System Requirements:

Minimum specifications:

• OS: Windows 8.1 64 Bit, Windows 8 64 Bit, Windows 7 64 Bit Service Pack 1, Windows Vista 64 Bit Service Pack 2* (*NVIDIA video card recommended if running Vista OS)
• Processor: Intel Core 2 Quad CPU Q6600 @ 2.40GHz (4 CPUs) / AMD Phenom 9850 Quad-Core Processor (4 CPUs) @ 2.5GHz
• Memory: 4GB
• Video Card: NVIDIA 9800 GT 1GB / AMD HD 4870 1GB (DX 10, 10.1, 11)
• Sound Card: 100% DirectX 10 compatible
• HDD Space: 65GB
• DVD Drive

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Recommended specifications:

• OS: Windows 8.1 64 Bit, Windows 8 64 Bit, Windows 7 64 Bit Service Pack 1
• Processor: Intel Core i5 3470 @ 3.2GHZ (4 CPUs) / AMD X8 FX-8350 @ 4GHZ (8 CPUs)
• Memory: 8GB
• Video Card: NVIDIA GTX 660 2GB / AMD HD7870 2GB
• Sound Card: 100% DirectX 10 compatible
• HDD Space: 65GB
• DVD Drive

Now once you have a compatible PC, then something is wrong with the installation and let's try to solve your GTA V installation issue.

Followings are the issues and errors have been reported till now with GTA V PC installation:

Summary:

GTA V PC Error 'The Rockstar update service is unavailable (code 1)'

This issue occurs due to special characters included in your Windows Administrator Account User Name. GTA V only supports Administrator Accounts with Usernames which are composed of basic characters namely: 'A to Z, a to Z and 0 to 9'.

So if your Account name includes some #, $ or any other character which is not basic roman alphabet listed above then you'll get this error 'Error 'The Rockstar update service is unavailable (code 1)'. This happens with all the Supported Windows OS like Windows 7, Windows 8 and Windows 10.

Fix:

Simply create a new Windows Administrator Account with username which is composed of A to Z, a to z or 0-9. Renaming your Existing Account won't work, you need to create a new Administrator account to get rid of this error. Restart after creating a new account. For more detail explanation to this, head over to this link.

GTA V PC Error: 'Unable to detect Windows Media Player on your system'

GTA V on PC requires Windows default Media Player enabled and installed. So you get this error when you haven't completed installation of Windows Media Player or you have disabled it. To enable the Windows Media Player, open Control Panel -> Go to 'Programs' then 'Turn Windows Features On or Off' and make sure Windows Media Player is checked under the 'Media Features' folder.

GTA V PC is not unlocking on Steam after Pre-load: Broken GTA V PC Pre-load

This is known issue many Steam users are reporting at Steam Community for GTA V pre-load, even after release date game simply doesn't unlock. A workaround to fix this issue is to Exit Steam completely (Verify in your Task Manager and End Process related to Steam if running). Now relaunch the Steam and GTA V should be unlocked. If not then Right click on GTA V in Games library and then click the 'Local Files' tab and select the option 'Verify Game Cache'. Hopefully, this workaround will unlock the GTA V on Steam.

GTA V doesn't launch, after clicking on GTAVLauncher.exe | GTAVLauncher.exe has stopped working, or GTA V crash on startup

Well, this is the weird issue with a weird workaround to fix. Mostly it's happening due to GTA V PC installation having troubles in communicating with your primary graphics card so workaround which is working for most of the people is to disable graphics card in device manager then launching game and at social club window switching back to device manager and enabling graphics card.

• Step 1: Go to Control Panel -> System -> Device manager -> Display adapters, then double-click on your graphics card and select disable.
• Step 2: Launch the Game, run GTAVLauncher.exe
• Step 3: At Social Club Page, switch to Device Manager and Enable Graphics card again by Right Click and select enable.

GTA V PC Social Club issues

Errors:

'Social Club failed to initialize.”
'Social Club failed to load due to an incomplete installation. Please exit the game and re-install the latest version of the Social Club.”
'A newer version of Social Club is required. The updater may have failed. Please exit the game and install the latest version of the Social Club.”

Fix 1: Uninstall Social Club and then reinstall it by downloading from official site.

Fix 2: Open task manager and make sure GTA5.exe, PlayGTAV.exe, GTAVLauncher.exe are not running. Then Right click the Social Club installation and select Run as Administrator.

Low Framerate with AMD Radeon 4000 series Graphics Card:

AMD no longer releases driver updates for AMD Radeon 4000 series graphics cards, so you may experience reduced framerate while playing GTA V. There is no workaround or fix to this issue unless AMD decided to release and official update for drivers of AMD Radeon 4000 series graphics cards.

Lost connection to a GTA V download server:

Go to GTA V Installation directory and find the file name with pattern 'x64(*)rpf.par', take backup and delete this file. And start downloading the game again.

Error 'ERR_GEN_ZLIB_2 Failed zlib call. Please reboot or reinstall the game'

This error means GTA V PC installation data is corrupt and as the error says, that you need to restart the game to fix this error but just restarting won't fix this GTA V PC error.

To fix it you need to repair the installation files which you can do by inserting installation discs and selecting Repair option or if you have downloaded the GTA V from Steam then use the 'Verify Game Cache' option to repair the GTA V installation files.

GTA V PC Error 0xc00007b

If you face Error 0xc00007b in your GTA V PC installation then there might be some issue with yours .Net installation or Admin rights. To fix this error first try running the GTAVLauncher.exe as administrator (Right click -> Run as Administrator). If that doesn't resolve Error 0xc00007b, head to Microsoft website and download and install latest .Net framework.

GTA V PC Sound is not working | GTA V No Audio in Gameplay

This issue gives you no sound while playing GTA V, you get sound at Rockstar logo and intro but not in gameplay. To fix this no Sound problem you need to update audio drivers and install latest compatible DirectX for your Windows installation.

Do the following:

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• Unplug your headphones or speakers.
• Update audio driver to the latest version. You'll find latest audio drivers at your Motherboard Manufacturer support site.
• Install DirectX version from this link.

GTA V is not working for AMD+Intel Combo Graphics Card Laptops

Well it seems, GTA V is not working with laptops having a combo of Intet+AMD switch-able graphics card. And the solution of disabling one and then re-enabling as given above is not working.

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There is a temporary fix to this, you can download Driver: 'Leshcat’s Catalyst 13.4 WHQL UnifL v2 for AMD+Intel Powered Laptops' and install and GTA V should work. It's a bit old driver but works perfect with GTAV. This Catalyst driver lets you select only one graphics card to keep enable. So select AMD or intel of your choice and you should be able to play GTA V. Let us know in comments if this fix is working for you. If not then mention name of your AMD+Intel Combo Graphics Card Laptop.

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We will keep updating the list, feel free to report your issues in comments and don't forget to mention your rig.